Author Archives: karen
Whilst we wait for the 2013 benchmark, it is interesting to reflect how Australia and New Zealand fell behind in 2012. Read the 2012 report here.
In a recent article, Fujitsu describe how service management can help reduce ICT’s environmental impact. You can read that here. However, remember where you heard it first. Karen wrote about ITIL and sustainability 3 years ago! You can read that here. We … Continue reading
Great resource from NBS on how small businesses can save money by going green. Read it here.
Almost every element of the ICT lifecycle – from material acquisition to product disposal – affects the environment. In this article, Andy Lewis (Chief Architect for Sustainability, Fujitsu International Business Group) looks at the four major areas of impact: Energy … Continue reading
CRN editor David Binning interviews Macanta’s Karen Ferris on how Australian ICT sustainability guidelines could leave resellers out in the cold. You can read the June 2012 CRN article here.
At this year’s itSMF New Zealand and Australia Conference, there is going to be a great discussion / debate on Green IT. Karen Ferris will join the Head of Sustainability for Fujitsu, Alison Rowe and Rob England aka the IT … Continue reading
This week the Uptime Institute announced the winners of the inaugural “Server Roundup Contest”. AOL, who came first, have retired and recycled nearly 9500 servers in less than six months. NBCUniversal were runner up with its infrastructure team having removed … Continue reading
At Macanta we have been espousing the need for improved business and service management processes if organisations are to be serious about improving the sustainability of ICT. The recent Global Benchmark 2011 report from Fujitsu, that summarises the findings of … Continue reading
Green Service Management The Relationship between Environmental Sustainability and IT Service Management Author: Ian Salvage with Karen Ferris Some industry commentators have stated that ITIL Version 3 missed an opportunity in not addressing one of today’s biggest challenges – sustainability. … Continue reading
The 2011 Gartner Scenario research paper names Sustainability as one of the big money making initiatives for CIOs. Gartner recommends that CIOs get involved, think beyond Green IT, improve energy efficiency and act now. Read more about what Gartner suggests … Continue reading